All Entries Tagged With: "effective communication"
Involving the Board in Quality and Patient Safety
You’ve studied the new standards, updated policies, and conducted tracers to monitor compliance. What else can you do to strengthen your hospital in preparation for more rigorous regulatory surveys? Communicate with your board! The board should serve as a resource for the hospital and provide oversight, not just for financial performance, but for quality as well.
November 05, 2009 | Ruth Elzer | Comments 0
Deadly Policies, Part III: Communicating the Essential Messages
When caregivers understand policies they are more likely to follow them. Finding ways to efficiently highlight the essential messages ensures that clinicians receive the information they need in a way that supports understanding and compliance.
August 28, 2009 | Ruth Elzer | Comments 0