All Entries Tagged With: "Treatment"

DATA: Beyond SBAR for Hand-off Communication

Using a consistent approach to hand-off communication throughout the organization continues to be a resistant National Patient Safety Goal. One of the more popular methods for meeting the requirement is SBAR, a standardized technique developed by Kaiser Permanente. SBAR (Situation – Background – Assessment – Recommendation) is ideal for framing critical discussions, particularly those involving serious changes in patient condition. However, many organizations struggle with how to use the tool for routine communications during shift changes, hand-offs between departments, and hand-off involving non-professionals, such as technologists or assistants.